The eTA application is time-sensitive and will time out after a period of inactivity. I receive an error or time out message when I use the form See all eTA questions in the Help Centre. I have not been able to submit an eTA application because of technical issues (i.e.What if I don't have a Visa, Mastercard or American Express? Are there other methods to pay for an eTA?.Note: if you apply for an eTA at an airport, and your eTA is not approved in time for you to check-in for your flight, you will need to reschedule your flight.įind other answers to questions about paying for an eTA: Note: It can take us several days to answer your inquiry. Provide as many details as possible about the problem you encountered.Under “Type of application” select “Electronic Travel Authorization”, then “General and Technical Enquiries.”.I am trying to use the eTA application form but there is a problem I get a failure message when I try to payįor problems paying for an eTA, complete this enquiry form. Review the country list for the location closest to you. Visa Application Centres (VACs): if you do not have Internet access or need to scan documents, VACs can help. Service is provided in English and French, Monday to Friday, from 8:00 a.m. to 8:00 p.m., Eastern Time. Phone optionġ-800-O-Canada: ask your eTA questions from outside of Canada. Do I need to apply for an eTA before I book my airline ticket?.Do I have to apply for an eTA each time I travel to Canada?.What options are available to pay the eTA application fee?.I have a visa or a temporary resident permit to enter Canada.Is there more than one website to apply for an eTA? I see other websites advertising that I can apply for an eTA with them.What type of information do I need to complete an eTA application?.Other popular questions about applying for an eTA: As a Canadian citizen living in Canada, can I apply for an eTA for my relative or friend who lives abroad?.Can a travel agent apply for an eTA on behalf of a client?.Can I use my email address when I apply for an eTA on behalf of someone?. Can I help a friend or family member apply for an eTA?.Can more than one person, including dependents, be included in an eTA application?.enter the information of the person you want to apply for in the personal, contact, address and consent sections of the form including entering their name in the Signature field.įind other answers to questions about applying for someone else:.enter your information first in the Parent/guardian or representative details section, and.At the start of the form, you must answer yes to the question “Are you applying on behalf of someone?” Then you will be asked to: To apply for someone such as your child, friend or client, use the same eTA application form as you would for yourself. How do I apply on behalf of someone (child, family member, other)? Can I still fly to Canada with my foreign passport? I am a Canadian citizen and a citizen of a visa-exempt country.See these answers to questions about dual citizenship: What document(s) can I use to travel to Canada if I am a dual Canadian citizen? I am a NEXUS or CANPASS (Air, Corporate Aircraft or Private Aircraft) member and a lawful permanent resident of the U.S.What documents do I need to apply for an eTA? I am a lawful permanent resident of the U.S.(Green Card holder) coming to Canada by car.
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